We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||15-20 Business days|
|Asia||10-20 Business days|
|Africa||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods ordered 20.11.19, came to Bashkiria 28.12.19. corresponds to the description for 100%. qualitative, but my cat did not like it as she don;t let me out on her. At last used it on her toy baby in the last pic lol
The store is excellent, the goods to Kuzbass arrived very quickly tracked, only did not guess with the size XL is too small even for pincher and the British cat did not fit at all but the pirate costume is stuffing. the seller thanks.
The order came before the appointed time. Full set. I liked it, the cat is not very
Quality is good. The cat has not yet been given. On the Size S the cap is a little small and in my opinion tight gum on the legs, but they can be cut if that. I took it as a gift, after I add a review
Almost 2 months went to Ukraine. On the Cat 3 kg s a little big
Not for a long time, but the moment is unforgettable. More to the cat do not climb)
Very cute, quality suit. True, cats in it sat like paralyzed but probably need time to get used to it) store recommend!
Product same as described. If You want to pick size M then go with S. We had to “tie” it instead of using velcro. Still funny for us, for kitty no haha
The suit came up. The cat is still in shock. Delivery unexpectedly fast. Track tracked constantly
Nice suit. Same as in the photo. I only talked the cat into wearing it!
Delivery to St. Petersburg for a month, the track was tracked to the post office, everything came perfectly, the cap is a little brlshevat, but lyamochki You can sew. We really liked it!!!! Will be a New Year's Eve! Thanks to the store for the cool outfit
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!