SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-20 Business days |
| Asia |
10-20 Business days |
| Africa |
15-30 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of lilabc (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://lilabc.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Australian Dollar (AUD)
Euro (€)
US Dollar ($)
Dress. Super.
Nice dress, but there are jambs. The seams are visible on the skirt from under the bodice. The bow is not neatly made. But if you want, you can correct it all. On thin, it, of course, is wide
The quality is excellent. The parcel came in two weeks almost (((
so pleased with the product. As described, very nice and good quality of the dress. no smell.
Very beautiful dress, in the photo without a lift. With the store did not communicate, it came quickly.
A good, beautiful dress, the threads sticking out were cut. the dress is beige, the top is blue mesh with embroidery, the belt is blue beads. on the back is a large neckline, on top is fastened to the button, and from below with a zipper. on the chest in the dress is cotton lining. took on the girl 3G (height 95-98,13, 5 kg) size 4G, wide at the waist, stabbed the bow and everything is fine, I think that if took a smaller size, it would be small. bought for 842r. the parcel came in a month, The store changed the track code, and I did not inform, this is a minus. Petticoat and dress came in one parcel, for this Thanks
Good Bar
The dresses went for a long time, one day before the holiday received the parcel. Good.
The dress is very beautiful, a bunch of threads from embroidery-all cut. Lining skirt synthetics, up-lining, similar to HB. I bought here the same podyubnik-the dress with it looks very cool. On the child height 120 dress size on the label 140. The growth is excellent, in the chest a little bit wide. Delivery is long, 1,5 months.
Chic podyubnik, got even on me (46 size) Photo separately podyubnik no, only under the dress
In Peter the parcel was from 11.12 to 1.01.19. Dress Super. US 2,5, a little skill
The dress is very beautiful, looks elegant! That's only the bow is sewn certainly not very, but it does not particularly embarrass me, I can fix it myself! and in general the dress is wonderful! Delivery is very long, because. I bought it when there were discounts. And the Mail did not cope with the fast shipment.
I am THRILLED with the quality of this item!! A couple threads that I snipped from skirt, but that was a super easy fix. The details is just lovely!! As far as the size, I’d say it’s true to size if not a tad big. I don’t have enough nice things to say about this dress!! SO impressed.
Very good product!
The dress is delivered, I liked it very much! Thank you all!
Dress satisfied, height 130, dress 130 came perfectly, all without comments
For such money the dress is super! Sewing of course China, but who has scissors in the House, thread trim is not a problem on the height of 123 cm, took 8, on the tag 140. The length is good, but we are wide, the daughter is thin. I hooked a bow behind and everything is OK. I recommend. Seller thanks
Beautiful dress! I thought I could not wait until the new year) order 11,11 arrived 25,12 in yanao, we recommend! Thank you store
I liked it very much, we have such from 2.5 tr.
Arrived both just in time for Christmas, despite them had ordered late, are beautiful❣️❤️
The dress is just gorgeous, very good and so elegant. The child was delighted to take for 4 years she is like 5 years old, size 5 came well. It came quickly to the new year, for a week, we will go on a holiday in it, thank you to the store very much. Fast delivery to all recommend this seller and product
Just wonderful gloves!
Thank you very much to the store.). My daughter and I are happy. At 136 height, 7.8 years old, took 150 size, fine. The seller is sociable, comforted when the dress was not tracked. I recommend the product and the seller to everyone.
May photo and does not show all the beauty but the product is good.i am satisfied
Size 7, for a girl of 5,5 years. we wear 122R. The shoulders are good, the waist is in place, a little wide, but it is not scary you can sew ribbons, what I'm going to do. The bow on the pin.